Shipping Policy
At StyleChip, we are dedicated to delivering your orders as efficiently as possible. Please note that during the busy end-of-year season, some orders may experience delays of 5-7 days. We appreciate your patience as our delivery partners work diligently to ensure that all shipments arrive in time for Christmas and New Year’s celebrations.
If you need assistance, please reach out to us via email, as our phone support lines are currently overwhelmed. We will respond within 24 hours.
Processing & Delivery Times
- Standard Shipping: Delivery within 3-5 business days.
- Expedited Shipping: Delivery within 2 business days.
- Orders are processed within 1-2 business days (excluding weekends) after you receive your order confirmation email. Tracking details will be provided once your order is shipped.
U.S. Shipping Rates
- 25% of the total order value if the total order is greater than $23.96.
- $5.99 flat rate if the total order is less than or equal to $23.96.
U.S. Sales Tax
- 12% of the total order amount will be applied as sales tax.
Shipping Delays
If your order hasn’t arrived within 5 days of receiving the shipping confirmation email, please contact us with your name and order number. Our team will promptly investigate and assist you.
Thank you for choosing StyleChip for your handmade rattan napkin holders. We appreciate your understanding and support during this busy holiday season!